Desi99 Terms and Conditions – Must be read before use

By registering or using the Platform, you confirm that you are at least 18 years old and have the full legal capacity to understand and comply with these Terms. desi99's Terms and Conditions are available in both Bengali and English; however, in the event of any dispute, the Bengali version shall be considered final.

• These Terms may be updated at any time; logging into the site after any changes are made will be considered acceptance of the new Terms.
• Desi99 reserves the right to suspend or restrict services to any user without prior notice.
• This Platform is for personal entertainment only — use for commercial purposes is prohibited.
• It is solely the user's responsibility to comply with all applicable local laws and regulations.

To register an account on desi99, you must provide accurate and complete information. Accounts created with false or incomplete information may be closed at any time. Each individual is entitled to only one account — creating multiple accounts is strictly prohibited.

• A valid mobile number or email address is required to register.
• A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification.
• Creating multiple accounts from the same device, IP address, or payment method will be treated as multiple account usage.
• It is the user's responsibility to keep their account password and login credentials strictly confidential.
• Any unauthorized use of your account must be reported to desi99 immediately.

Desi99 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are listed separately. Please read the relevant terms carefully before claiming any bonus.

• Welcome Bonus: New members receive a bonus on their first deposit. To withdraw this bonus, specific wagering requirements must be met.
• Wagering Requirements: Typically, you must wager 20–30 times the bonus amount before a withdrawal can be made.
• Bonus Validity: Every bonus has a fixed validity period, typically 7–30 days. Any unused bonus will expire at the end of this period.
• Free Spins: Winnings from free spins are also subject to wagering requirements.
• Cashback Offer: Cashback is provided subject to specific qualifying conditions.
• The same bonus cannot be claimed more than once by the same person.
• Desi99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

Depositing on desi99 is easy using Bangladesh's popular mobile banking methods. All transactions are secured with SSL encryption.

• Supported Methods: Mobile Banking, Nagad, Rocket, and other approved payment methods.
• Minimum Deposit: BDT 500 (may vary depending on payment method).
• Maximum Deposit: Depends on account tier and verification status.
• Deposits are usually credited instantly; processing may take up to 15 minutes.
• Deposits from third-party accounts are not accepted — the name on the payment method must match the account name.
• If you experience any issues with a deposit, please save a screenshot of the transaction.

Desi99 offers fast and secure withdrawal services. Please read the conditions below before initiating a withdrawal.

• Minimum Withdrawal: BDT 500।
• Processing Time: Usually within 12–24 hours; up to 48 hours in some cases.
• Completed KYC verification is mandatory before making a withdrawal.
• Wagering requirements associated with a bonus must be completed before any withdrawal can be made.
• Withdrawals must be made to the same payment method used for the original deposit.
• Desi99 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.
• Once a withdrawal request is submitted, it may not be possible to cancel it.

All games on desi99 are conducted fairly and transparently. We use Random Number Generator (RNG) technology to ensure every outcome is completely unbiased.

• All game outcomes are determined by RNG and are audited without any bias.
• If a technical error occurs during a gaming session, desi99 reserves the right to void the affected round.
• The rules for each game are described individually within the game itself.
• In Live Casino games, the dealer's decision is final.
• Payouts for Sports Betting are determined based on official results.

Engaging in any of the activities listed below will result in permanent account closure, and all balances may be forfeited.

• Creating more than one account under the same person's name.
• Strategic betting to exploit bonuses (Bonus Abuse / Arbitrage Betting).
• Money laundering or suspicious financial activity.
• Hacking, manipulating, or exploiting any vulnerabilities in the platform's software.
• Using another user's account or engaging in identity theft.
• Using automated bots or software to play games.
• Colluding with other players.
• Using or distributing any content or information from the platform without prior authorization.

Desi99 is firmly committed to responsible gaming. Gaming is for entertainment — not a solution to problems. We want every player to have a healthy and enjoyable experience.

• Users can set their own deposit and betting limits.
• A self-exclusion option is available — you can pause your account for a set period of time.
• Reality check notifications can be enabled to alert you about the length of your gaming sessions.
• If you experience any issues, please contact the support team.

Users may request to close their account at any time. desi99 also reserves the right to close accounts under certain circumstances.

• Accounts may be closed without notice if these Terms and Conditions are violated.
• Prior to account closure, users will be given the opportunity to withdraw any legitimate balance (exceptions may apply in cases of rule violations).
• Accounts that have been inactive for an extended period (12 months or more) may be automatically deactivated.
• Certain provisions of these Terms will remain in effect even after account closure.

Desi99 reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or through the Platform.

• Revised terms take effect from the date they are published.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• If you do not agree to the updated Terms, you may request to close your account.